Freshworks Placement Papers 2025 - Latest Questions & Solutions

Company Overview

This page contains Freshworks placement papers from 2025 with current year questions, solutions, and exam patterns.

2025 Updates

The 2025 Freshworks placement process maintains focus on DSA and system design with enhanced emphasis on SaaS architecture.

Freshworks Online Assessment 2025 Pattern

Section	Questions	Time	Difficulty
Coding Problems	2-3	90 min	Medium-Hard

Actual 2025 Freshworks Coding Questions & Solutions

DSA Coding Problems (2025)

Q1: Ticket Management System - 2025 Real Question

Problem: Design a ticket management system with priority queues.

Solution (Java):

class TicketManager {
    PriorityQueue<Ticket> tickets = new PriorityQueue<>((a, b) ->
        Integer.compare(b.priority, a.priority));

    public void addTicket(Ticket ticket) {
        tickets.offer(ticket);
    }

    public Ticket getNextTicket() {
        return tickets.poll();
    }

    public List<Ticket> getAllTickets() {
        return new ArrayList<>(tickets);
    }
}

Time Complexity: O(log n) for add, O(log n) for getNext

Key Insights from 2025 Freshworks Online Assessment

1. Coding Section is Critical: Must solve 2-3 coding problems correctly to advance
2. SaaS System Design: Strong emphasis on SaaS system design and customer data management
3. Time Management: 2-3 coding problems in 90 minutes requires excellent speed
4. Success Rate: Only 10-15% cleared OA and advanced to interviews
5. Platform: Freshworks’ assessment platform or HackerRank
6. Focus Areas: Arrays, trees, graphs, dynamic programming, SaaS systems, customer data management, AI/ML
7. Enhanced Emphasis: Optimal solutions, AI-powered SaaS platforms, and cloud-native customer support systems

Freshworks 2025 Interview Experiences

Based on recent candidate experiences from 2025 Freshworks interviews:

2025 Interview Process:

1. Online Assessment (90 minutes): 2-3 coding problems
2. Technical Phone Screen (45-60 minutes): Coding problems, algorithm discussions, SaaS concepts, AI/ML
3. Onsite/Virtual Interviews (4-5 rounds, 45-60 minutes each):
   • Coding rounds (2-3): Algorithms, data structures, problem-solving
   • System Design rounds: AI-powered SaaS platforms, customer data management, CRM systems, cloud-native architecture
   • Behavioral rounds: Problem-solving approach, innovation, customer focus, impact

2025 Interview Trends:

• Increased emphasis on AI-powered SaaS platforms and cloud-native customer support systems
• More focus on optimal solutions and customer data management
• Enhanced behavioral questions about innovation and customer focus
• Questions about AI/ML applications in SaaS and customer support

Common 2025 Interview Topics:

• Coding: Arrays, strings, trees, graphs, dynamic programming, customer data algorithms
• System Design: AI-powered SaaS platforms, customer data management, CRM systems, cloud-native scalable systems
• Behavioral: Problem-solving, innovation, customer focus, impact, AI/ML passion
• Freshworks Technologies: Freshdesk, Freshservice, AI-powered features, SaaS platforms, cloud-native customer support

Success Tips:

• Strong coding performance is essential - solve problems optimally
• Understand SaaS platforms, AI-powered customer support, and cloud-native customer data management
• Practice system design for AI-powered SaaS systems and CRM platforms
• Prepare examples demonstrating innovation and customer focus
• Learn Freshworks’ products, AI features, and SaaS technologies
• Practice explaining your thought process clearly

For detailed interview experiences from 2025, visit Freshworks Interview Experience page.

Preparation Tips for Freshworks 2025 Pattern

1. Master Coding Fundamentals: Focus on solving 2-3 coding problems correctly - arrays, trees, graphs, DP
2. SaaS Expertise: Strong understanding of AI-powered SaaS platforms, customer data management, cloud-native CRM systems
3. Practice Previous Year Papers: Solve Freshworks OA papers from 2020-2025 to understand evolving patterns
4. Time Management: Practice completing 2-3 coding problems in 90 minutes
5. LeetCode Practice: Solve 200+ LeetCode problems focusing on arrays, strings, trees, graphs (medium-hard difficulty)
6. SaaS Focus: Practice problems related to SaaS systems, customer data management, AI/ML in SaaS
7. System Design Mastery: Learn AI-powered SaaS platform design, customer data management, CRM systems, cloud-native architecture
8. Freshworks Technologies: Learn Freshdesk, Freshservice, AI-powered features, SaaS platforms, cloud-native customer support
9. Behavioral Preparation: Prepare examples using STAR format - innovation, customer focus, AI/ML passion
10. Mock Tests: Take timed practice tests to improve speed and accuracy
11. AI/ML in SaaS: Understand AI/ML applications in SaaS and customer support systems

Related Resources

Freshworks 2024 Papers

Previous year Freshworks placement papers with questions and solutions

View 2024 Papers →

Freshworks Coding Questions

Complete collection of Freshworks coding problems with solutions

View Coding Questions →

Freshworks Interview Experience

Real interview experiences from successful candidates

Read Experiences →

Freshworks Preparation Guide

Comprehensive preparation strategy for Freshworks placement

View Preparation Guide →

Freshworks Main Page

Complete Freshworks placement guide with eligibility, process, and salary

View Main Page →

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Practice 2025 papers to stay updated with latest patterns and prepare effectively!